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Vesites

Privacy Policy

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1. Website Merger
   As of November 1, 2024, Vehand (https://www.vehand.com/) and Vesites (https://www.vesites.com/) have merged into a single website. Both domains now represent one unified service, owned and operated by the same entity. All policies, terms, and conditions apply equally to both URLs, and they are effectively one and the same website.

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2. User-Generated Content Responsibility
   Vehand/Vesites provides digital services that enable clients to upload their own products, categories, images, and other content to their designated sections within our website. Each client is solely responsible for the content they upload, including compliance with applicable laws and regulations, as well as any potential intellectual property rights. Vehand/Vesites assumes no liability for any content violations or copyright infringements occurring in client-managed areas of the website. Our role is similar to that of social media platforms, which do not hold responsibility for user-generated content posted by their users.

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3. Premium Catalog Service
   Vehand/Vesites also offers a specialized service known as the "Premium Catalog" or "Vesites Premium." In this version, clients receive a separate website address under our platform to showcase their content independently. However, the terms of use for this service mirror those of our main website. Clients using the Premium Catalog remain solely responsible for all uploaded content, including images, videos, and any materials subject to copyright. Vehand/Vesites serves only as a content hosting provider in this arrangement, and all liability for content remains with the client.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Consent

Information we collect

When using our platform, you may be asked to provide certain personal information for specific purposes, and the reasons for requesting this information will be made clear at the point of collection. For example, we may request your name, email address, phone number, the content of messages and any attachments you may send, along with any additional information you choose to share when contacting us directly.

If you register for an account, we may ask for your contact information, including details such as your name, company name, address, email address, and phone number. Please note that Vehand/Vesites provides a dedicated space for each client to upload their content, but each client is solely responsible for the content they upload, in accordance with our stated policies. For users registering for the Premium Catalog service, the same terms and responsibilities apply, with clients bearing full responsibility for intellectual property rights, legal compliance, and the accuracy of their content.

How we use your information

How We Use Your Information
We use the information we collect for various purposes, including to:

- Provide, operate, and maintain our website and its services, allowing clients to manage their dedicated content areas responsibly.
- Improve, personalize, and expand our website to meet user needs while maintaining compliance with our user-generated content policies.
- Understand and analyze how you use our website to enhance its functionality and ensure it aligns with client needs.
- Develop new products, services, features, and functionality that support our clients in managing their content.
- Communicate with you, either directly or through one of our partners, for purposes such as customer service, providing updates, and sharing information related to the website or specific features. This may include marketing and promotional messages, aligned with your account preferences.
- Send you emails with relevant updates and information.
- Detect, investigate, and prevent fraudulent activities, ensuring a secure environment for all users, especially regarding content ownership and intellectual property as per our terms.

For Premium Catalog clients, the use of information and responsibilities remain similar, with clients bearing responsibility for their uploaded content, in line with intellectual property and legal compliance policies.

Log Files

Vehand/Vesites adheres to the standard practice of using log files. These files log visitor activity when they access our website, a common procedure among hosting providers as part of service analytics. The information collected by these log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and potentially the number of clicks. This data is not linked to personally identifiable information and is solely used for analyzing trends, managing the site, tracking visitor navigation, and collecting demographic information.

Please note that each client on Vehand/Vesites is responsible for managing and monitoring any activity in their dedicated sections of the site. For Premium Catalog clients, this responsibility remains consistent, with Vehand/Vesites offering only the technical infrastructure, while clients assume responsibility for all content and activity in their sections, in line with the terms and policies outlined.

Advertising Partners Privacy Policies

You can refer to this list to review the Privacy Policy for each of Vehand’s advertising partners.

Third-party ad servers or ad networks may use technologies such as cookies, JavaScript, or Web Beacons in their advertisements and links displayed on Vehand. These technologies are sent directly to your browser, allowing them to receive your IP address automatically. Such technologies are utilized to assess the effectiveness of their advertising campaigns and to customize the advertising content displayed to you on the websites you visit.

Please note that Vehand has no access to or control over these cookies or tracking technologies used by third-party advertisers. Each client on Vehand/Vesites is solely responsible for managing third-party advertisements in their dedicated sections. For Premium Catalog clients, this responsibility also applies, as Vehand/Vesites provides the platform only, while clients handle all advertising content and policies according to our terms and conditions.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Global Privacy Rights (Do Not Sell My Personal Information)
In alignment with global privacy standards, consumers worldwide have certain rights regarding their personal information. These rights are similar to those outlined under the California Consumer Privacy Act (CCPA) but are extended to apply to all users, regardless of location. These rights include:

- **Right to Access**: Consumers may request that Vehand/Vesites disclose the categories and specific pieces of personal data collected about them, as well as information on how it is used and shared. Clients are responsible for providing transparent information about data collected in their dedicated areas.

- **Right to Deletion**: Consumers may request that Vehand/Vesites delete any personal data collected about them. However, for data within client-managed sections of Vehand/Vesites, clients retain responsibility for fulfilling deletion requests for content uploaded to their dedicated areas. Vehand/Vesites can support this by providing access to data removal tools where feasible.

- **Right to Opt-Out of Sale**: Vehand/Vesites does not sell consumer personal information. However, if clients within Vehand/Vesites’ **Premium Catalog** or other sections share data with third-party advertisers, consumers may request that this data not be sold. Vehand/Vesites facilitates such requests by ensuring clients can provide opt-out mechanisms in their sections.

If you make a request to exercise any of these rights, Vehand/Vesites will respond within one month. Please contact us directly for any such requests, including questions about your data in client-managed sections of our platform.

GDPR Data Protection Rights

**GDPR Data Protection Rights 
We want to ensure you are fully aware of your data protection rights, applicable to all users regardless of location. Every user is entitled to the following rights:

- **The Right to Access**: You have the right to request copies of your personal data. Vehand/Vesites may charge a small fee for this service. In cases where your data is managed by our clients, they are responsible for providing access to your data within their sections.

- **The Right to Rectification**: You have the right to request that we correct any information you believe is inaccurate, or complete any information you believe is incomplete. For data within client-managed areas, clients bear the responsibility of updating data in compliance with GDPR requirements.

- **The Right to Erasure**: You have the right to request that we erase your personal data under certain conditions. However, for data stored in client-managed sections, clients are responsible for honoring erasure requests in their areas of the platform.

- **The Right to Restrict Processing**: You have the right to request that we restrict the processing of your personal data under certain conditions. For data in sections managed by clients, Vehand/Vesites can support restrictions through platform tools, while clients manage compliance.

- **The Right to Object to Processing**: You have the right to object to the processing of your personal data under certain conditions. Clients on Vehand/Vesites are responsible for handling objections regarding data they manage.

- **The Right to Data Portability**: You have the right to request that we transfer your data to another organization or directly to you, under certain conditions. For data managed by clients, they retain responsibility for transferring such data when required.

If you make a request to exercise any of these rights, Vehand/Vesites will respond within one month. For data located in client-managed sections, we encourage you to contact the relevant client directly. If you need assistance, feel free to reach out to us.

Children's Information

Protecting children’s safety while using the internet is a key priority for us. We encourage parents and guardians to observe, participate in, and monitor their children's online activities to ensure their safety.

Vehand/Vesites does not knowingly collect any Personally Identifiable Information (PII) from children under the age of 13. If you believe that your child has provided such information on our website, please contact us immediately. We will make every effort to promptly remove this information from our records to ensure the privacy and safety of young users.

For sections managed by our clients, we expect that they also take necessary precautions to prevent the collection of children’s information, especially in Premium Catalog areas, where clients are responsible for monitoring and protecting any data within their designated sections.

Other files, regulations, laws

Accessibility statement

Introduction
At Vesites, we are dedicated to providing an optimal browsing experience for all users, including those with disabilities. Significant effort has been made to make this website accessible in compliance with the Equal Rights for Persons with Disabilities Act, 1998, and the Service Accessibility Regulations, 2013. We are committed to meeting accessibility standards and continuously updating our practices.

Measures Taken to Make the Site Accessible

  • Accessible Navigation: The site supports full navigation using only a keyboard, eliminating the need for a mouse.

  • Image Descriptions: All images on the site are equipped with textual descriptions (Alt Text) to assist users of screen reader software.

  • Color Contrast: The site offers options to improve color contrast and enlarge text, enhancing readability for visually impaired individuals.

  • Clear Structure Planning: The site is organized hierarchically to allow easy and clear navigation between pages and content.

  • Use of Standard Code: The site is developed following international website accessibility standards (WCAG 2.0) at the AA level as much as possible.

Accessibility in Customer Service
We provide various accessible contact methods to ensure assistance for all:

  • Phone: Contact us by phone at 0508103858 during business hours.

  • Email: vehandcompany@gmail.com

  • Accessible Documents: All documents on the site, including PDFs, comply with accessibility regulations.

  • Video and Audio: Video content includes subtitles and is accompanied by full audio transcripts.

  • Content Management System: The management system is adapted for accessible use, allowing for easy uploading of accessible content.

Website Access Process
Regular accessibility assessments are conducted by experts, and user feedback is used to improve accessibility. We also strive to incorporate accessibility advancements in each site update.

USERWAY Accessibility Tool
The UserWay accessibility software installed on the site provides additional adjustments such as:

  • Accessibility Menu: Control the site settings according to users’ needs.

  • Color Adjustment: Options to change the color scheme and improve contrast.

  • Text Enlargement: Options to enlarge or reduce text size.

  • Text Reading: An option to listen to textual content on the site.

Catalogs and Content
The site hosts thousands of catalogs from individuals and businesses. While Vesites provides the technological platform and services, each client is solely responsible for the images, text, and content within their catalogs. We do not assume liability for content displayed by clients, in line with our policy.

For Premium Catalogs
In the Premium Catalog version, clients receive a separate website address to manage their content independently. Clients are fully responsible for content uploaded, including accessibility and compliance with regulations.

Update Statement
This statement was last updated on 07.07.2024. We are committed to ongoing accessibility improvements and updating the site to align with the latest technologies and standards.

Contact and Feedback
If you encounter an accessibility issue or have any feedback, we would be happy to assist and resolve it as quickly as possible. Please reach out via:

We appreciate your cooperation and understanding and will continue to work towards enhancing the site experience for all users.

Payment Mechanisms

Introduction
At Vesites, we are dedicated to offering our customers secure, convenient, and adaptable payment mechanisms. Below is a detailed overview of all available payment options on the platform.

Available Payment Methods

  • Credit Cards: We accept all major credit cards, including Visa, MasterCard, American Express, and Diners.

  • PayPal: A secure and convenient option for payments via a PayPal account.

  • Bank Transfer: Payment can be made via bank transfer to our designated account. Account details will be provided during the payment process.

  • Cash Payments: For certain services and businesses on the site, cash payments are available upon receipt of the service or product.

Payment Security
We utilize advanced encryption and security technologies to protect your personal information and payment details, ensuring that your data remains secure. Each client on Vesites is responsible for ensuring that payments processed within their sections meet necessary security standards. In Premium Catalog accounts, clients are also responsible for managing secure transactions independently.

Cancellation and Refund Policy

  • Order Cancellation: Orders can be canceled within 14 days of purchase, subject to our terms and conditions.

  • Refunds: Refunds are processed according to our refund policy and returned to the original payment method. For client-managed sections, each client is responsible for honoring and processing refund requests based on their policies, particularly for services or products they provide.

Customer Service
If you have questions or special requests, please contact our customer service team:

Payment Mechanism Updates
Our payment mechanisms are periodically updated to align with technological advancements and to meet customer needs. We will inform you of any significant updates to payment methods via the website. For transactions processed through client-managed sections, updates may vary based on client practices and Premium Catalog services, where clients handle their own payment mechanisms.

Legal Matters

Introduction
At Vesites, we recognize the critical importance of adhering to legal standards and regulations relevant to our business operations. This page provides information about our legal policies, our commitments to users, and the terms of use that govern the website.

Legal Policy
Our legal policy is founded on principles of transparency, reliability, and strict compliance with applicable regulations. We operate with full transparency towards our users, committed to meeting all relevant regulatory requirements.

Terms of Use
The terms of use outline the rights and responsibilities of both users and the company. Key terms include:

  • Intellectual Property: All content on this site is protected by copyright and may not be used, reproduced, or distributed without explicit permission.

  • Limitation of Liability: The company is not liable for damages resulting from the use of this site or any external content linked to it.

  • Acceptable Use: Users agree to use the site solely for lawful purposes and to respect the rights of third parties.

For users in client-managed sections, it is the responsibility of each client to ensure compliance with these terms within their designated areas, particularly regarding intellectual property and acceptable use policies. In Premium Catalog accounts, clients independently manage and monitor compliance for content on their sites.

Regulatory Compliance
We ensure compliance with applicable laws and regulations, including those related to privacy, consumer protection, and online commerce. We work continuously to ensure all activities on our platform meet updated regulatory standards.

Legal Inquiries
If you have any legal questions or issues regarding the use of the site, please reach out to us:

Updates
This information is regularly updated to reflect regulatory changes and our business requirements. We recommend that you check this page periodically to stay informed of any updates to our policies or terms of use. For client-managed sections, clients are responsible for staying informed of and adhering to updated policies, particularly in Premium Catalog services, where clients operate with additional independence in managing compliance.

Terms of Service

Introduction
Welcome to the Vesites website. By using this site, you agree to adhere to the following terms and conditions. Please review these terms of service carefully before proceeding.

Acceptance of Terms
By accessing or using the Vesites site, you agree to these terms. If you do not agree to these terms, please discontinue use of the site.

Site Usage

  • Acceptable Use: Users agree to use the site exclusively for lawful purposes and to avoid any actions that may infringe on the rights of others.

  • Account Registration and Use: Users may be required to register and create a user account. By doing so, you agree to provide accurate, complete, and truthful information during registration.

  • Account Security: Users are responsible for maintaining the confidentiality of their account and password. Any unauthorized access or use should be reported immediately.

  • Site Content: All content on the site is the exclusive property of the company and is protected by copyright. No copying, duplication, or distribution is permitted without prior written permission.

For clients managing content on the platform, it is their responsibility to ensure that the content in their designated sections complies with these terms, particularly regarding lawful use and content ownership. For Premium Catalog clients, this responsibility extends to independently managing content and security on their subdomains.

Intellectual Property
All rights to the content on the site, including text, images, graphic design, and other materials, are reserved to Vesites and their legal owners. Content on client-managed sections is the responsibility of each client, who must respect intellectual property rights.

Limitation of Liability
The company is not liable for any direct or indirect damages resulting from the use of the site, technical failures, or disruptions. Each client assumes responsibility for any issues or liabilities arising from their specific content sections, especially within Premium Catalog services.

Changes to Terms of Service
Vesites may update the terms of service at any time. Updated terms will be posted on the site and will take effect immediately upon posting. For users within client-managed areas, it is their responsibility to review and comply with the updated terms, particularly for Premium Catalog clients, who must ensure their activities align with all current terms.

Contact Information
For further questions or inquiries, please contact our customer service team:

Refund and Return Policy

Introduction
At Vesites, we are dedicated to delivering high-quality services to our customers and understand that there may be situations where a refund or cancellation is necessary. Below is our refund and return policy to ensure transparency and customer satisfaction.

Refund and Return Policy
All our services are eligible for cancellation or return, with a 50% refund of the payment for the current period.

Terms and Conditions

  • Refund: Customers can cancel or return a service and receive a 50% refund of the payment for the current period.

  • Return Period: Refunds will be processed according to the terms established at the time of purchase.

  • Refund Request: To request a refund, please contact our customer service team using one of the methods provided below.

For client-managed areas, each client is responsible for processing their refund policies within their designated sections. In Premium Catalog services, clients manage their own refund and return policies independently, ensuring compliance with these terms.

Contact Information
For further questions or requests regarding refunds and returns, please contact our customer service team:

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